1. Eligibility for Returns

You may return any unused and unopened product within 30 days of the purchase date for a full refund. To be eligible for a return, the item must be in its original packaging and condition.

2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at [insert email/contact information] to request a return authorization.
2. Provide your order number and a brief explanation for the return.
3. Once your return is authorized, you will receive instructions on how to send the product back.

3. Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item sent). We recommend using a trackable shipping service to ensure that your returned item is received.

4. Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

5. Exchanges

If you wish to exchange a product for a different size or color, please follow the return process and place a new order for the desired item.

6. Non-Returnable Items

Certain types of items cannot be returned, such as:

• Opened or used products
• Gift cards

7. Customer Service

If you have any questions or concerns about your order, returns, or refunds, please do not hesitate to contact us at [insert email/contact information]. We are here to assist you.

8. Changes to This Policy

We reserve the right to update this refund and return policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the updated policy.

Thank you for choosing Yogi Skin Care! Your satisfaction is our top priority.